Card Controls

Gain more power over your account with debit card controls. Set up personalized alerts and restrictions to help you stay in the know and in control.
Use debit card controls to:
  • Block and unblock your card
  • Block or get alerts for various transaction and merchant types
  • Set transaction limits
  • Set approved payment regions and get alerts when your card is used outside those regions
  • Block international transactions

Get the Mobile App

Demo: Manage Card Controls

With our interactive demo, learn how to block and unblock your cards and setup merchant and transaction type controls on your card to prevent certain purchases from being approved.

FAQ

Log in and go to Account Services > Card Alerts & Controls to block and unblock your card.

Log in and go to Account Services > Card Alerts & Controls > Lost/Stolen and report your card as either lost or stolen. To request a new card, go to Contact Us > Secure Forms and complete the Debit/ATM Card Replacement Request form.

You'll immediately see the card appear as blocked. Blocking your card will prevent new transactions, while still allowing recurring transactions, pre-authorized payments and refunds to post to your account.

Once your card is unblocked, you may resume transactions and payments immediately.

The card will still show up in the mobile wallet, but transactions will be declined.

Ready to get started?